Question 1

Do you charge any upfront fees?

Accepted Answer

🚫 Absolutely not!
Charging upfront fees is against our policy and violates Malaysian regulations. Anyone requesting payment before your loan is disbursed is a scammer. We only get paid when you do—after your loan is approved and disbursed by the bank.

Question 2

Are you a money lender?

Accepted Answer

🏦 No, we are NOT a money lender.
We are a licensed loan consultancy that partners with trusted banks and financial institutions in Malaysia. Our role is to guide you through the application process, negotiate better terms, and ensure you secure the best loan product for your needs—without ever lending directly.

Question 3

Is the bank loan 100% guaranteed to be approved?

Accepted Answer

🔍 No one can guarantee approval, but we maximize your chances:
 • Pre-Application Fixes: Address credit issues, improve documentation.
 • Strategic Submissions: Apply to banks most likely to approve based on your profile.
 • Decades of Expertise: 90%+ success rate for clients who follow our guidance.

Question 4

What is the application process like?

Accepted Answer

🔍 Simple, Transparent, and Stress-Free:
1. Free CTOS Check: Our team will start with a free CTOS credit report assessment to understand your eligibility.
2. Document Submission: Share required documents (e.g., payslips, bank statements) with your assigned consultant.
3. Bank Submissions: We submit applications only to licensed banks in Malaysia—no shady lenders.
4. Approval & Disbursement: Once approved, the bank disburses funds directly to you.
⚠️ Important Note:
 • No upfront payments are ever required.
 • We never handle funds—money goes straight from the bank to you.

Question 5

Do I need to visit your branch for the application?

Accepted Answer

💻 Your Convenience, Your Choice!
 • Visit Us: You’re always welcome to meet our team in person for face-to-face discussions.
 • Remote Support: Prefer WhatsApp? We’ll handle everything digitally—from document sharing to updates.

Question 6

What are the requirements for a bank loan application?

Accepted Answer

📋 Personal/Mortgage Loans:
 • At least 6 months of credit card usage or an existing bank loan facility.
 • No delayed payments for two consecutive months.
 • Not blacklisted or under AKPK (unless basic salary ≥ RM3,000/month).
🏢 Business Loans:
 • Minimum 1 year of SSM registration (Suruhanjaya Syarikat Malaysia).
Note: Requirements vary slightly by bank. We’ll guide you through every step!

Question 7

I have high monthly instalments. Can I still get a loan?

Accepted Answer

✅ Yes!
High commitments don’t automatically disqualify you. We’ll:
1. Analyze your financial health to identify bottlenecks.
2. Negotiate with banks offering the lowest interest rates to reduce monthly payments or free up cash flow.
3. Provide pre-application solutions (e.g., refinancing advice) to strengthen your profile.

Question 8

Which banks can you apply to?

Accepted Answer

🏦 All Licensed Malaysian Banks + Trusted Alternatives:
 • Banks: Maybank, CIMB, RHB, Public Bank, Hong Leong, and more.
 • Non-Bank Institutions: AEON Credit, P2P platforms (e.g., Funding Societies), and other legal lenders.
⚠️ Reminder: We’re not a direct lender—we partner with institutions to secure your best terms.

Question 9

What is the bank loan tenure and interest rate?

Accepted Answer

💸 Tailored to Your Profile:
 • Personal Loans:
    • Tenure: Up to 10 years.
    • Interest: From 3% p.a. (based on credit score).

• Mortgage Loans:
    • Tenure: Up to 35 years.
    • Interest: From 3% p.a. (fixed or adjustable).

• SME Loans:
    • Tenure: 3–10 years.
    • Interest: 2–6% p.a. (depending on collateral and cash flow).

We negotiate fiercely to match you with the lowest possible rate.

Question 10

How long does loan approval take?

Accepted Answer

⏱️ Fast-Tracked for Urgency:
 • Personal/Mortgage Loans:
    • Approval in 3–7 working days (some banks respond in 48 hours).

• Business Loans:
    • Slightly longer due to due diligence—typically 1–3 weeks.

🚀 Pro Tip: Let us check your CTOS report for free first—it speeds up the process!

Frequently Asked Questions